Has Five9 completed its acquisition of Level AI?
No. Five9 announced a definitive agreement on November 5, 2026. The companies say closing remains subject to conditions and is expected later in 2026; they continue to operate separately until then.
Answered in
Five9’s Level AI Deal Targets the Work Behind Every CallFive9 plans to buy Level AI for $325 million, adding agent assist, quality review, coaching, and conversation analytics while the deal remains pending.
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