What percentage of Microsoft 365 customers actually pay for Copilot?
Fewer than 4.5 percent of Microsoft's 450 million commercial Microsoft 365 customers currently pay for Copilot features. Of those who do pay, only 20 to 30 percent use it on a weekly basis, revealing a significant gap between feature availability and actual habitual workplace adoption.
Answered in
Microsoft Merged All Its Copilots Into One App — But Almost Nobody Is PayingMicrosoft unified every Copilot into a single app with impressive new features, yet fewer than 4.5% of its 365 customers actually pay for AI capabilities.
Read the full analysisOther questions this article answers
More ai business & money questions
- What did Oracle announce for Fusion Applications?
- Are the new Fusion agents generally available?
- Who can apply for the Rosalind Academic Plan?
- Does the Rosalind Academic Plan include API credits?
- How many people and for how long does the plan cover?
- What is "AI washing" in the context of corporate layoffs?
- How much has AI language increased on corporate earnings calls?
- Has AI become the leading reason cited for US job cuts?
Every answer on Crashtech is written by the editor of the article it comes from — never auto-summarised. Browse all answers or the AI Business & Money beat.