Can it give account-specific answers, like order status?
Yes. You can verify a signed-in visitor with an identity handshake (flocciChat.identify using HMAC-SHA256), then configure agentic actions that call your own API — with per-end-user headers — to track orders, check subscriptions, create support tickets, or hit any endpoint you expose.
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Flocci Chat: The Support Bot That Learns From the People It ServesAn embeddable AI support widget that fills its own knowledge base from real visitor browsing, cites its sources, and escalates only when a human should.
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More building flocci questions
- What exactly is Flocci Pulse?
- What makes it different from Mentimeter, Slido, or SurveyMonkey?
- How does the AI actually help?
- Do participants need an account, and can responses ever get blocked?
- How does pricing and billing work?
- How does Flocci Chat know about my website?
- Will it work on my JavaScript-heavy or no-code site?
- How do I trust the answers? Does it make things up?
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