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answer: direct
beat: flocci-products
source: 1 article · updated: July 11, 2026
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How do I trust the answers? Does it make things up?

Every answer is drawn from retrieved content with the sources shown. Retrieval is hybrid vector plus lexical with reranking, and when semantic embeddings aren't enabled it falls back to lexical-only full-text search rather than fabricating — it never fakes retrieval. Low-confidence questions trigger a clarify step or escalation instead of a guess.

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Flocci Chat: The Support Bot That Learns From the People It Serves

An embeddable AI support widget that fills its own knowledge base from real visitor browsing, cites its sources, and escalates only when a human should.

Crashtech Editorial July 11, 2026 Building Flocci

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